Ensure compliance with FSA, HIPAA and PCI regulations with our call recording software

Optimise Call Recording helps you cut through the pain of achieving compliance to regulatory standards including Payment Card Initiative (PCI), Financial Services Authority (FSA), Sabarnes- Oxley and HIPAA patient privacy regulations. Our approach is to ensure that our customers remain continuously updated with new versions of our software tuned to exceed the demands of ever changing legislation, which are free to our supported customers.

Legal and Compliance call recording including PCI, FSA, Sabarnes-Oxley and HIPAA compliance.

Click stream Auditing provides total audit trail of all user activity.

Call Encryption satisfies compliance teams, PCI and FSA security concerns.

Comprehensive indexing enables quick access to recorded media using business data.

Flexible integration API interfaces enable start stop recording to prevent CVV capture.

Partial phone recording for regulated portions of calls.

E-mail, web chat and data only recording options.

Strong Password encryption and user password management policies protect call access.

Digital Certificates block playback of calls by unauthorised users.

High quality audio compression enables massive amounts of calls to be stored – 450 hours per GB of disk space to meet legislation for instant recall and long term storage at lower costs.

Request call back

View legal aspects

Request a tour of the software

If you are looking for a pay-as-you-go or hosted option, visit our OnDemand site

Edition comparison and purchasing options

Ultimate PCI Compliance with NO card data storage

Magnetic North’s OnDemand PCI compliance solution takes total card security for telephone payments one stage further by removing the need for customers to speak their card details to your agents at all. Our innovative approach enables customers, during the call with the live human agent, to enter their card data using DTMF tones which are not passed to the agent. Instead back office integration through secure web services enables the transaction to be validated and the authorisation to be provided straight through to the customers business application.

In this manner no card data at all is stored by either Magnetic North or your applications and the risk of fraud is mitigated massively. Further caller validation measures using available telephony data can also be provided to enable best in class transaction management.


	Sitemap		Magnetic North Home \| About Us \| Contact Us \| Terms Of Use \| Privacy Statement