Maximise is designed as a multi-tenant, high availability solution; perfect for Carriers, Telecom Operators, Mobile Networks and Hosted Voice Service Providers, who want to embed a brandable suite of flexible predictive outbound dialing and call blending into their own networks, to sell on to their customers as part of their portfolios.
Maximise in the Network World works with both traditional TDM Networks and also next generation networks based upon Voice Over IP (VOIP) standards.
We have been working with our carrier customers since 2001 and understand the unique requirements of this market, meaning that Maximise comes bulging with carrier class features including: Automated Provisioning Interfaces (XML Service Based) Fraud Prevention Features Tenant and Platform Billing Options Per Tenant security models and Per Tenant Licensing Flex License capability to enable premium tenant billing on excess usage of committed capacity
End user benefits of network dialing
Network based dialing delivers Maximise to any web enabled PC in the world. Customers benefit from the lowest possible entry cost when choosing an OnDemand solution and activation is completed within a matter of days. It stacks up financially and as many businesses are learning in many cases the cost of paying for what you use is often less than having the added cost of paying for the right of ownership. This revolution was pioneered by Magnetic North in 2001, and as the adoption of Software as a Service increases so will the number of contact centers who outsource the mechanics of their operation to the core provides of such technology, allowing them to focus upon what distinguishes their business brand. Barriers are removed through this web architecture but security is not. Our PCI verified and secure data centres are themselves the result of stringent practice which has largely been driven by the global financial power houses.
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