Magnetic North, a leading provider of web based productivity solutions for outbound dialling and call recording, today announced it has upheld and renewed its status as a CISCO Technology Developer Partner, after its latest version of Maximise Outbound Predictive Dialling was tested and verified as compliant with the latest releases of CISCO Communications Manager and UCCE.

Cisco officially verified Maximise 3.0, which provides preview, progressive and predictive dialling for sales, service and debt collection environments, as compatible with Communication Manager 6.1 (formerly known as Call Manager),  the world’s leading call system software, and for Call Blending with Cisco UCCE (Unified Call Center Enterprise) version 7.2 (formerly known as IPCC Enterprise). Optimise call recording software by Magnetic North which originally passed several years ago as Cisco compatible has also upheld its compatible status with the newer versions.

"We are thrilled to have had Maximise 3.0.0 approved by CISCO, and to add it to a long line of CISCO approved products by Magnetic North. CISCO has increasing market share in the contact centre market and our customers take confidence in knowing that Magnetic North’s software will work out of the box with Cisco and has been volume tested." says Nick Gash, R&D Director of Magnetic North Software. "Achieving this status within the Cisco Technology Developer Program means that our web based predictive dialer and meets Cisco's rigorous testing standards, and allows us to work closely with Cisco to ensure future compatibility with their products.”

About Magnetic North
Magnetic North delivers next generation productivity solutions for Consumers, SME's, Enterprise Corporations and Telco / Carrier Customers. Since 1998, Magnetic North's solutions have been helping Global 2000 customers such as HP, Vodafone, Stream International and British Telecom, National Group and more to deliver the best possible service to their clients, and increase employee productivity.

With over 130,000 users now, in more than 20 countries, our customers rely on us to help them grow their own businesses. We believe our fresh new approach to doing business, known as "The Magnetic North Advantage", enables these companies to have long term and mutually profitable relationships with us. 

Our unique "Product Improvement" process enables our clients to drive our product roadmap and benefit from their ideas free of charge through ongoing upgrades delivered free to all supported customers.  Delivering 24 x 7 services for Call Recording and Proactive Customer contact through outbound and predictive dialling and call blending, Magnetic North customers grow with us. We are proud that our first customer is still an active client and we would love you to join them.

Want to find out more?
Let us introduce you to Magnetic North's productivity solutions and the benefits that they can bring to your business by visiting www.magneticnorth.com or by calling +44 116 229 2727