Looking after every cent is a priority for many businesses in the current economy. This begs the question: ‘Why would any company fork out thousands of dollars replacing their legacy phone system with anything other than a hosted solution?’ It just wouldn’t make sense…and here’s why!
Traditional on-premise equipment is costly, and complicated to deploy and support. It also means that you will have on-going annual maintenance costs, and will be charged for new releases of software and more, year after year. All of these costs add up to a huge total cost of ownership for your company. Not only this, most on-site solutions are exactly that – they are based purely on-site which and don’t offer the flexibility which is needed today, to connect multiple branches and link up teams wherever they are physically based.
The solution is to use Voice over IP (VoIP) technology which easily enables a virtual phone system to be created and which offers great flexibility, cost savings and many features which can bring benefits to your business by unifying your communications.
What is a Hosted PBX?
In simple terms, a hosted PBX is a virtual phone system which network-based and is hosted entirely in our data centers. Your phones are provided by us and you connect to our system through the data network, rather than it being based at your premises. The phone system is used on a pay-as-you-go plan, which means that there aren’t any large equipment costs and you are always provided with the latest software and features. You can choose to use IP Phones, softphones on your PC or even inter-connect with other IP-PBXs and traditional TDM phone systems.
What else does it offer?
There are also a range of advanced features included within our hosted PBX, enabling your business to be constantly available to deal with customer enquiries. The hosted PBX directs calls to the right department or person and manages messages left by customers , automatically delivering them to the correct member of staff wherever they are located in a range of formats, including voice, email and text.