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The Issues

You don’t have to be a big business to be making big decisions. Mobile professional, sole traders, medical professionals  and road warriors around the world work in autonomous environments, often doing deals, providing regulated or medical advice and more on the move or from hotels, Wi-Fi hotspots and home offices.

For these people as much as anyone, the ability to record calls and store them as evidence of the advice given or agreements made is paramount, yet difficult. At the same time, productivity boosts offered by Click to Call Systems and Preview Diallers could benefit these users in their offices or when using their laptops wherever they are to save time and therefore to save money. 

We have for the first time, taken call recording in to the consumer market place offering network based home call recording to enable consumers to protect themselves by recording the commitments made by their bank, utility company, telecom provider or any other company they interact with by phone. In the event of a dispute – OnTheRecord.net is ready and waiting to prove definitely who was right and who was wrong.

Why Magnetic North?

With over 7 years in the call recording and outbound productivity spaces, Magnetic North understand the issue that productivity workers and mobile professionals face. We realise that more and more the traditional delineation between home and work time is blurring and people need to work wherever they are, whenever they need to.

Our Consumer applications Call Keeper (call recording for mobile application users) and Click 2 Call – Hosted outbound preview dialling, provide powerful applications at personal productivity prices and make a real difference to the working day of their users.

Designed using feedback from our consumer focus groups, Magnetic North have engineered features to help optimise your working day, to protect you through call recording and do away with the drudgery of manual dialling with Click 2 Call.

At home more and more people are fed up with dealing with poor service experiences. They are even more mad to find that when they ask for copies of calls where they were promised something by a company, all to conveniently the call in question cannot be found. Magnetic North’s “OnTheRecord” consumer recording service turns the tables and makes for a brand new experience whereby consumers can be confident that all their calls are recorded and stored so that they can be called back instantly in the event of an argument or a dispute over what was agreed by phone.  
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