We are industry leading providers of call center solutions. Our advanced Cloud technology includes predictive dialers, call recording systems and many other productivity boosting solutions. Our technology improves the performance and efficiency of businesses, and we are continuously developing our ground breaking offerings.

Our outbound dialer solution can enable you to  boost your outbound call rates by up to 400%. Our solutions have already helped many businesses to maximize their contact rates, meaning a significant increase in effective calls and less wasted time for your team.

Predictive dialer technology means that call center staff do not have to continuously dial phone numbers until they are answered. This means that prospect customers can be discovered with faster, whilst leads which are not worthwhile can easily be marked.

Magnetic North also deliver call recording software, which tightly integrates with the outbound dialer solutions. This has been designed to work for companies whatever their size, helping to enhance their customer interactions. Call recorders are generally used for regulatory reasons, staff training and quality monitoring. However, our easy to use solution is also used in business areas where  telephone transactions take place. This is essential to ensure the procedure is recorded and kept for future reference.

Magnetic North are a leading choice for call center systems and have been for over 15 years. Our predictive dialer solution and call recorder software is already helping many businesses from small and medium to large enterprises, with their customer services and inbound and outbound telephone operations.

For further information or advice on any of our solutions, including hosted PBX, hosted contact centre or SIP trunking services, please contact our expert team.