LEADING PROVIDERS IN CALL CENTER SOFTWARE
Providing the perfect solution with outstanding service for 15 years.
Welcome to Magnetic North
Our flexible service means that our solutions are the perfect solution whether you have ten agents or a thousand.
We are trusted providers of cloud contact centers.
Boost contact rates by up to 400% with our next -generation, tri-mode dialing solution.
Blend inbound contact with outbound calling, for a contact center that actually returns on your investment.
Our advanced call recording will protect your business, monitor quality and take you out of scope for PCI Compliance.
Whatever the industry, size or location of your business, we will deliver our cutting-edge, pay-as-you go services straight from the cloud.
Our solutions fully integrate with third-party platforms, giving you hassle-free and seamless delivery.
A dedicated industry expert will always be on hand to ensure that you get the best possible return on your investment.
We are industry leading providers of call center solutions. Our advanced Cloud technology includes predictive dialers, call recording systems and many other productivity boosting solutions. Our technology improves the performance and efficiency of businesses, and we are continuously developing our ground breaking offerings.
Our outbound dialer solution can enable you to boost your outbound call rates by up to 400%. Our solutions have already helped many businesses to maximize their contact rates, meaning a significant increase in effective calls and less wasted time for your team.
Predictive dialer technology means that call center staff do not have to continuously dial phone numbers until they are answered. This means that prospect customers can be discovered with faster, whilst leads which are not worthwhile can easily be marked.
Magnetic North also deliver call recording software, which tightly integrates with the outbound dialer solutions. This has been designed to work for companies whatever their size, helping to enhance their customer interactions. Call recorders are generally used for regulatory reasons, staff training and quality monitoring. However, our easy to use solution is also used in business areas where telephone transactions take place. This is essential to ensure the procedure is recorded and kept for future reference.
Magnetic North are a leading choice for call center systems and have been for over 15 years. Our predictive dialer solution and call recorder software is already helping many businesses from small and medium to large enterprises, with their customer services and inbound and outbound telephone operations.
For further information or advice on any of our solutions, including hosted PBX, hosted contact centre or SIP trunking services, please contact our expert team.
"Great service and they were at hand all day and night to support us."Click Consult