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Our contact center and call recording solutions fit and work together perfectly. Every call – whether inbound or outbound – is indexed with the information you need to know about your customers, including the agent, call outcome and data list, ensuring that you can easily find and playback calls as you need them.
PCI compliance is so important for many businesses who must adhere to this regulation. Although it can cause businesses which need to comply with a considerable headache, we can offer powerful pain-relief with a simple solution which is only available from Magnetic North.
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