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Optimise is designed as a multi-tenant, high availability solution...

...which is perfect for Carriers, Telecom Operators, Mobile Networks and Hosted Voice Service Providers who want to embed a brandable suite of flexible recording capacity in to their own networks to sell on to the customers as part of their portfolios.

Optimise works with both traditional TDM Networks and also next generation networks such as those modelled on Voice Over IP.

We have been working with our carrier customers since 2001 and understand the unique requirements of this market, meaning that Optimise comes bulging with carrier class features including:

  Automated Provisioning Interfaces (XML Service Based)
  Fraud Prevention Features
  Tenant and Platform Billing Options
  Per Tenant security models and Per Tenant Licensing
  Flex License capability to enable premium tenant billing
     on excess usage of committed capacity

 

End User Benefits of Network Recording
For many customers, Call Recording has become an expensive and man time intensive IT solution, which by virtue of its lack of flexibility has often been consigned to the IT department and failed to deliver the business benefits that sold it in the first place.

 

Network Recording solutions take call recording and put it back where it should be - in the business users control and domain, whilst freeing up IT people from cumbersome data archiving and management tasks and what for many has become the nightmare of complex telephony integration support issues.

Above all, for many, the commercial reality of network based recording is such that it has a rapid return on investment, and offers things that many site based recorders could never hope to achieve including:

  High Availability that could not cost justify in the enterprise
  Centralised access to distributed locations call recordings
  Secure remote access for partners, clients and employees from the internet
  PCI compliance and FSA compliance without the hassle and data security audits

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