About us

For over 15 years our ground-breaking solutions have been helping clients around the globe  - including HP, Vodafone, Stream International, Sirius Radio, Hospital Billing and Collection Services, Chubb, Johnson and Johnson - increase their productivity, profitability and customer service levels. 

Over 135,000 users in many different countries across the globe rely on us to deliver - and we do! In fact our first ever customer is still an active client, which demonstrates the value of our solutions and service.

We have been at the forefront of the move to the cloud, having first launched our ‘OnDemand’ solutions over eight years ago, and have stayed ahead of many of our competitors with innovative patent-pending technologies.

Below is a little more information about us...but you can always chat to us to find out more - we would love to hear from you!

 
MAGNETIC NORTH ADVANTAGE

This is a brand new, pioneering approach which brings additional advantages to our clients including commercial flexibility, free upgrades and the ability to help shape product development.

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BACKGROUND

We were established in 1998 and have main offices in both the United States and the United Kingdom. Our highly talented, expert staff are based in locations around the world though and on-hand to service our global client-base.

 
EXPERTISE

With over 135,000 users, you can rest assured that we have the expertise you require. Our expert support team is also available 24 hours a day, seven days a week so that you get the service you need, whenever you need it.

INNOVATION

We are continuously investing in our products to ensure that they are amongst the most innovative within the market and that they continue to meet our clients’ needs. Our unique features include patent pending mobile screening.

 
CASE STUDIES

We are proud that our first client is still an active client today! We believe this says a lot about our company, technology and services. Our customer base is wide and varied, from SME’s to large blue chip companies.

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AWARD WINNING SOLUTIONS

For the past two years, we have won ‘Product of the Year’ at the Customer Interaction Solutions awards, for our predictive dialing and call recording software solutions. We have also been a finalist in the ‘Channel Software of the Year’ category at the Comms Dealer National Awards.

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Get in touch 

Need more information?

For further details about Magnetic North or any of our solutions please get in touch with us now.

VAT No: GB705337060, Registered Number: 3637644

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