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Blend Inbound Customer Contacts over any channel, with data driven routing to optimise your customer experience.
Boost productivity, sales and collections using blended Preview, Progressive and Predictive dialling to proactively engage prospects and customers.
Seamlessly manage voice, email, web chat & social media to increase loyalty and delight customers each time they connect.
Record voice and screen content for compliance or quality monitoring and engage customers directly for their feedback.
Your dedicated Contact Centre Professional will help you maximise your ROI & boost bottom line results throughout your lifetime as our customer.
The solution was delivered to planned project timescales without any major delays or issues. Rollout was completed in a very efficient manner, the solution is seen as a real benefit to the businesses, rather than just another system that is required for legislative reasons that is never used.
Maximise has been fantastic for our business. We are much more productive, on average we talk to 20% more leads, and this translates right through to the bottom line, we are at least 20% up on revenue into the business. We are delighted with Maximise, and we would say to anyone looking at a dialler, don’t look anywhere else.